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Exchange / Return

Home Exchange / Return


  • 5 Days Exchange Policy if Product is Defective or Misplaced Product Received.
  • No Return/Refund
  • Careful Usage is recommended
  • We will not intiate exchange if the Product is Physically Damaged from your End.
  • For More Queries WhatsApp us


How you have to Initiate Exchange:

  1. You need to Contact Brand Crate Official Phone number or WhatsApp Number +91 7777908636
  2. We will ask for Videos/ Images for Confirmation
  3. We will send our Person at your Doorstep for Pick-up and In return you will get Acknowledgement Slip
  4. You have to send Acknowledgement slip image to our Official Whatsapp Number
  5. Then after 5 working days you will Receive Exchanged Product.

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  • Mobile No: 7777908636
  • Email: surtistore9@gmail.com
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  • Store Time:11:00 - 8:00, Monday - Saturday

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